# Customers

You can access this section from the left menu [**Analytics >> Customers**](https://app.zonwizard.com/analytics/customer-list/).

In this section, you can view the list of your customers and explore their purchasing habits with details such as:

* **Customer's Country**
* **Email** (Amazon messaging alias)
* **Notes** (user-added)
* **Billing Information**
* **Number of Orders/Returns**
* **Lifetime Value**
* **Last Received Order**
* **Purchased Products**

![customer list](https://1934063593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB1lh8K0245IRSswKNrdg%2Fuploads%2FSq8buHRWiFWZs8tpAZyB%2Fana_customers.png?alt=media\&token=4f4dfacf-1fe3-4af8-9fc6-a807120f509a)

## Search Customers <a href="#id-2cpmnv77n956" id="id-2cpmnv77n956"></a>

You can use the search field in the top bar to find customers in the list.

<figure><img src="https://1934063593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB1lh8K0245IRSswKNrdg%2Fuploads%2FLTPMFkEXhnp5piwYIRSc%2Fana_customers_search.png?alt=media&#x26;token=73eaceef-843d-41da-8a67-00ce2308d71b" alt=""><figcaption><p>customer search</p></figcaption></figure>

You can search by:

* **Order Number**
* **Promotion ID**
* **Short Name** ([assigned by the user](https://docs.zonwizard.com/products/product-details#wcylck96e9ex))
* **SKU**
* **ASIN**
* **Brand**
* **Category**

## Filter Customers <a href="#vvp4ti839k2l" id="vvp4ti839k2l"></a>

Using the selection bar, you can choose to view customers belonging to the following types:

* **Amazon**
* **eBay**
* **Shopify**
* **Company**: Business customers
* **Customer Refund**: Customers who have made a return
* **Blacklisted**: Customers added to the blacklist for review requests

![customer filter](https://1934063593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB1lh8K0245IRSswKNrdg%2Fuploads%2F2Calptdenv23WXs3QRBg%2Fana_customers_filter_.png?alt=media\&token=48cd32de-d6f5-4813-b09e-bc1ad7d517d7)

Using the marketplace selection button, you can choose to display only customers related to a specific marketplace.

![filter customers by marketplace](https://1934063593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB1lh8K0245IRSswKNrdg%2Fuploads%2FyEMPbmzmrakD6Z2FZVC6%2Fana_customers_market.png?alt=media\&token=9805c42b-a709-43c3-9d9e-8b1ce0efc538)

## Customer Reports <a href="#id-7wxwrgiyl1nt" id="id-7wxwrgiyl1nt"></a>

By accessing the section [**Analytics >> Customers**](https://app.zonwizard.com/analytics/customer-list/) and clicking the download button, you can download a report on customers.

If the **selection bar filters** are active, the report will contain only the corresponding customers.

<figure><img src="https://1934063593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB1lh8K0245IRSswKNrdg%2Fuploads%2F2bKzbIlFOgG8VNFnrPa4%2Fana_customers_report.png?alt=media&#x26;token=7138902d-6547-4ef0-aceb-3366a5ab01aa" alt=""><figcaption><p>download customer report </p></figcaption></figure>

The customer report contains the following information:

* **Customer Identifier**
* **Customer's Country**
* **Number of Orders**
* **Number of Returns**
* **Total Purchases**
* **Last Order (date and number)**
* **Blacklisted**

## Customer Details <a href="#sepno1qscwcm" id="sepno1qscwcm"></a>

You can access this section from the left menu [**Analytics >> Customers**](https://app.zonwizard.com/analytics/customer-list/) **>> click on the Customer**.

![customer details](https://1934063593-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FB1lh8K0245IRSswKNrdg%2Fuploads%2FVCWgZEmxJkpRYbuowra4%2Fana_customer_detail.png?alt=media\&token=3d1fe8c7-d74b-40fd-9157-eee001c2e057)

In this section, you can see all the details regarding a specific customer.

* **Notes:** To remember useful information about the customer, you can enter notes in the text field.
* **Country**
* **City**
* **Email** (Amazon messaging alias)
* **Blacklist:** If you do not want to send automatic review requests to this customer, activate the switch to add them to the blacklist.
* **Number of Orders / Returns**
* **Lifetime Value**
* **Order / Return History**
* **Purchased Products**