# Customers
You can access this section from the left menu [**Profit>> Customers**](/profit/customers.md).
In this section, you can view the list of your customers and explore their purchasing habits with details such as:
* **Customer :** country and e-mail ( Amazon messaging alias )
* **Platform**
* **Blacklisted**
* **Business Customer**
* **Number of Orders** (in the selected time period)
* **Refunds** (in the selected time period)
* **Refund rate** (in the selected time period)
* **Total purchase** (in the selected time period)
* **Date**
* **Order ID**
* **Purchased Products**
### Expand or Collapse View of Individual Orders by Customer
By clicking the icon in the top right, you can **expand the view of orders or returns received by a single customer** in the selected time period.
### Sort
The table can be sorted by metrics in ascending or descending order. To sort the table, click on the column header.
{% hint style="info" %}
Sort the table by decreasing return percentage to quickly identify customers who made the most returns in the selected time period.
{% endhint %}
### Column Customization
Using the side filter panel, you can select or hide the columns you want to display based on your preferences.
### Reset columns
To **reset the column sorting**, click the "reset columns" icon on the sidebar and confirm the operation by clicking the blue "reset columns" button.
## Search Customers
You can use the search field in the top bar to find customers in the list.
You can search by :
* **Order number**
* **Order date**
* **ASIN**
* **SKU**
* **Short name** ( user-assigned )
## Filter Customers
Using the selection bar, you can choose to view customers belonging to the following types:
* **Amazon or other Platforms**
* **Company**: Business customers
* **Customer Refund**: Customers who have made a return. The system automatically sorts the results based on the number of returns made, allowing you to easily identify customers with a high return frequency.
* **Blacklisted**: Customers added to the blacklist for **review requests**
## Customer Reports
By accessing the section [**Profit>> Customers**](/profit/customers.md) and clicking the download button, you can download a CSV or XLS report on customers.
If the **selection bar filters** are active, the report will contain only the corresponding customers.
The customer report contains the following information:
* **Customer Identifier**
* **Customer's Country**
* **Number of Orders**
* **Number of Returns**
* **Returns %**
* **Total Purchases**
* **Blacklisted**
* **Business Customer**
## Customer Details
You can access this section from the left menu [**Profit>> Customers**](/profit/customers.md) **>> click on the Customer**.
In this section, you can see all the details regarding a specific customer.
* **Notes:** To remember useful information about the customer, you can enter notes in the text field.
* **Country**
* **City**
* **Email** (Amazon messaging alias)
* **Blacklist:** If you do not want to send automatic review requests to this customer, activate the switch to add them to the blacklist.
* **Number of Orders / Returns**
* **Lifetime Value**
* **Order / Return History**
* **Purchased Products**
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