# Orders
In this section, you can view information about individual orders:
* **Purchase date**
* **Return date (if present)**
* **Promotion applied (if present)**
* **Product and quantity**
* **Customer location**
* **Status of review request**
* **Revenue breakdown**
* **Cost breakdown**
* **Profit**
* **Margin**
You can access this section from the left menu [**Profit >> Orders**](https://app.zonwizard.com/profit/orders/)
#### Order Link
By clicking on the order number, you can directly access the order page on the marketplace (Seller Central | eBay)
#### Revenue / Cost Breakdown
By clicking on the **"+"** icon next to the revenue and cost amounts, you can see the detailed breakdown.
{% hint style="info" %}
In case of a return, the product cost is reversed only if the product is returned by the customer and returned to the inventory in a **"sellable"** condition. If the product is **"unsellable"**, the product cost remains part of the order costs.
{% endhint %}
## Search Orders
Using the search field in the top bar, you can locate orders in the list.
You can search by:
* **Order number**
* **Promotion ID**
* **Date**
* **Product**
* **Short name (user-assigned)**
* **SKU**
* **ASIN**
* **Brand**
* **Category**
## Filter Orders
Using the selection bar, you can choose to view orders belonging to the following types:
* **Amazon or eBay or Shopify**
* **Refund:** orders that have had a return
* **Promo:** orders that have been on promotion
* **FBA or FBM:** orders shipped with Amazon or seller logistics
Using the marketplace selection button, you can choose to view orders related to a specific marketplace only.
## Review Requests
In the section[ **Profit >> Orders**](https://app.zonwizard.com/profit/orders/), you can view and manage operations for Amazon order review requests.
{% hint style="info" %}
To activate automatic sending of review requests for all Amazon orders, go to the section [**Profit >> Reviews & Feedback**](https://app.zonwizard.com/profit/reviews/).
{% endhint %}
Possible states for review requests are:
* **Sent:** the review request has been sent
* **Scheduled**: the request will be sent X days after the order delivery. X is a number defined by the user in the settings
* **Scheduled pending**: to send the request, the software must first detect the estimated delivery date and the customer information
* **Blocked**: the request can be blocked if there is a return or if the customer is blacklisted
* **Not scheduled**: the review for this order will not be automatically sent by the system
### Manual Operations
By clicking on the state icon, a dropdown menu will appear showing a series of manual operations that vary according to the order status:
* **Send review request now**: send the review request at this moment regardless of scheduling. This operation is possible only if at least 5 days have passed since delivery, if there is no return, and if the customer is not blacklisted.
* **Schedule**: activate scheduling. The review request will be sent according to the user's settings.
* **Remove schedule**: disable scheduling. The review request will not be sent automatically.
* **Block review request**: set a block that prevents the review request from being sent for this order only.
* **Add customer to blacklist**: block review sending for this order and all orders made by this customer.
* **Remove customer from blacklist**: remove the review request block for all orders of this customer.
## Orders Report
Accessing the section [**Profit >> Orders**](https://app.zonwizard.com/profit/orders/) and clicking the download button allows you to download an orders report.
If the **selection bar filters** are active, the report will contain only matching orders.
The orders report contains the following information:
* **Order No.**
* **Date**
* **ASIN**
* **SKU**
* **Short Name**
* **Brand**
* **Category**
* **Quantity**
* **Currency**
* **Product Price**
* **Promotions**
* **Product VAT**
* **Shipping Price**
* **Shipping Promo**
* **Shipping VAT**
* **Gift Wrap Price**
* **Gift Wrap VAT**
* **Country** (of the customer)
* **FBA**
* **Marketplace**
* **COGS** (Cost of Goods Sold)
* **Referral Fee**
* **Closing Fee**
* **Logistics Fee**
* **Digital Service Fees**
* **FBA Shipping Reversal**
* **Shipping Cost** (only for FBM orders)
* **Promotion IDs**
* **Return Date**
* **Refund**
* **Refunded Promos**
* **Reversed Fees**
* **Withheld Fees**
* **Other costs**
* **VAT**
* **Profit**
* **Margin**
* **client email**
